Episode released on: March 18th, 2024
Episode number: 170
RIDICULOUSLY EASY TO DO BUSINESS WITH – David Avrin – THE CX GOALKEEPER – Transformation, Customer Experience, and Leadership Goals
In this insightful episode of the CX Goalkeeper Podcast, Greg Uglioni welcomes Katrin Yuan, a renowned expert in AI, IoT, and board leadership, offering a deep dive into the evolving landscape of digital transformation and leadership. Katrin, with her extensive experience across boards in Switzerland and Germany, discusses the future of technology, finance, and the critical skills leaders must possess to navigate these changes. Her unique perspective sheds light on adaptability, strategic thinking, and the human-centric approach essential for success in the digital age.
Introduction
Katrin Yuan and Greg, the host, dive deeper into the realms of AI, IoT, and digital transformation, offering a broader perspective for CX professionals, digital leaders, and technology enthusiasts.
Guest Details
Katrin J. Yuan Partner Global Digital Board Academy | Chair of the AI Future CouncilKatrin J. Yuan is an award-winning executive with a background in technology, strategy, and business transformation in international corporations and startups. With a Master of Business Administration and studies in IT and finance, Katrin is fluent in six languages. She is a five-time Board Member, Chair of the AI Future Council, lectures at universities, and serves as a Jury Member for ETH and Digital Shapers. With a background of leading eight divisions in top management, Katrin is an influential executive, founder, investor, keynote speaker, and a “Young Global Leader” for the Nextgen Board initiative at the St. Gallen Symposium. Her expertise extends to AI human interaction, future megatrends, boards, and finance, enforcing AI, digital leadership, and a diverse data-driven approach.
Katrin Yuan can be reached for further insights and discussions through LinkedIn and her affiliations with the Global Digital Board Academy and the Swiss Future Institute.
Global Digital Board Academy | Board Community and Certification https://www.avaglobaldigital.com/
Swiss Future Institute | AI Future Skills Training, Community and Certification https://www.futureinstitute.ch/
LinkedIn https://www.linkedin.com/in/katrin-j-yuan/
Instagram https://www.instagram.com/katrinjyuan/?next=%2F
Deep Dive into Content
- AI and IoT Impact: Exploring the significant effects of artificial intelligence and the Internet of Things on business strategies and leadership.
- Digital Transformation: Katrin discusses the importance of continuous learning and strategic adaptation in the face of technological advancements.
- Leadership in the Digital Era: Insights into developing the necessary leadership qualities to thrive in a rapidly evolving digital landscape.
3 Key Learnings
- Adaptability and Continuous Learning: The importance of staying agile and continuously updating one’s knowledge in the digital age.
- Strategic Thinking: The critical need for leaders to think strategically about the application of AI and IoT in their business models.
- Human-Centric Approach: Emphasizing the value of a people-focused approach in navigating digital transformation successfully.
3 Best Quotes
- “Adaptability and curiosity are crucial for leadership success in the digital era.”
- “AI and IoT are not just technological trends; they are shaping the future of how businesses operate.”
- “Leadership is about more than just understanding technology; it’s about leveraging it to create value for people.”
Golden Nugget
Katrin’s perspective on the intersection of AI, IoT, and leadership offers a compelling view of the future, emphasizing the need for leaders to be both technologically savvy and deeply human-centric.
Conclusion
This episode with Katrin Yuan is a must-list for anyone interested in the future of technology, finance, and leadership. Her insights provide valuable guidance for navigating the challenges and opportunities digital transformation presents.
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Keywords:
CX leadership, AI in business, digital transformation, board member insights, IoT technology, future of finance, leadership skills, strategic thinking, continuous learning, tech innovation challenges, AI impact, digital adaptation strategies, CX Goalkeeper Podcast, Katrin Yuan interview, leadership podcast, technology podcast, customer experience insights, senior management strategies, C-suite leadership, AI trends, digital leadership skills, katrinYuan
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